Your Web-Based Help, Support & Service Desk for Your Site Visitors, Prospects & Customers! Convert More Prospects to Customers, Skyrocket Customer Loyalty, Increase the Percentage of Repeat Customers, Save Yourself Tons of Customer Support Hours... And A Lot More! Make you look professional, Convert more prospects to customers, Skyrocket customer loyalty and satisfaction, Increase the percentage of repeat customers, Save yourself tons of customer support hours. Warning! Unanswered prospects and customers' questions and delays in dealing with your customers' problems could cause your business serious losses in the short, middle and long runs. The best way to deal with all this is to have a service-n-support desk. A customer/visitor can: - Submit a ticket.
- Specify a department, ticket priority, ticket-subject and ticket-matter.
- Check the status of his ticket as often as (s)he likes.
- Re-open/close ticket.
- Check out the Troubleshooters added by Admin or Operator.
- Browse the Knowledgebase added by Admin or Operator.
- Download files added by Admin in downloads folder.
Stay up-to-date by checking out what's up and what's new, by viewing the Announcements added by Admin. There is also a Popular Knowledgebase Topics, giving users quick access to the most popular views and issues in Knowledgebase. Give your customer more support than just a feedback form or an email address! To view more details CLICK HERE |
